COVID-19 - Panhandle Animal Shelter
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Panhandle Animal Shelter is open for adoptions by appointment only until May 29.  For more information on the services we are offering during the pandemic, click on the button below.




We are pleased to announce we’re opening our thrift store has reopened! Phase one Days and Hours:Thursday thru Monday 10am to 4pm CLOSED: Tuesday and Wednesdays

Panhandle Animal Shelter (PAS) values the safety and well-being of its community, staff, and volunteers and in response to the COVID-19 pandemic has made the difficult decision to close its thrift store and donation facility until further notice. This closure is effective immediately, as of March 18, 2020. The shelter will continue to operate, but with limited services beginning March 19, 2020.

With the store and donation facility both closed, donation of items to the store will not be accepted until further notice. 

Though the thrift store operations have halted until it is safe to reopen, the animal shelter will remain operational with limited access to the public. For more information about service changes, PAS is sharing updates on their website Key updates include:

·        Front desk staffed from 10a to 4p daily.

·        Stray pets will still be cared for. If your pet has gone missing, please visit, go to Services and fill out a lost pet report. If your pet is found, the shelter will post the pet to their Facebook page, website, and the newspaper. Call the shelter at (208) 265-7297×100 to make an appointment to pick up your pet.  

·        Found a stray pet? Please consider temporarily caring for it while PAS works to find the owner. Notify PAS immediately to set-up a time to bring the dog or cat in so PAS can scan for a microchip. You can create lost and found pet reports on the website by selecting Services and Lost or Found Pet. PAS will share the information on Facebook, their website, and in the newspaper.

·        Adoptions will be handled by appointment only. Potential adopters can find information about adoptable pets by visiting and can call the shelter to set up a meet and greet time. 

·        The shelter is asking community members to sign up as emergency foster homes in case the shelter experiences an increase in surrendered animals. To request a foster survey form, please email or click here.

·        For those needing to rehome their pets, the shelter is encouraging the use of their Home To Home program. The program allows pets to go from one home to another at the discretion of the pet owner. The website is PAS encourages both potential adopters and people rehoming their pets to follow CDC guidelines on social distancing.

·        HOPE (Helping Our Pets Eat) provides seven tons of dog and cat food to the community each year. This program will remain in place as long as supplies last. People who need food for their pets can call (208) 265-7297 to arrange to pick up food and staff will place the food outside the shelter for pick up.

  • Need pet food? Food will be put out in front of the shelter each morning. We ask that the community only take what is needed for the week. If transportation is an issue, we can deliver. Please call 208-265-7297 (ext. 100), or email or message us on Facebook for assistance.  
  • We’re still working to get lost pets back home. Check our website or our Facebook page if your pet is lost or call 208-265-7297 (ext. 100)
  • Low income spay and neuter vouchers are still available. Call 208-265-7297 (ext.100) for assistance.
  • Our helpline is still available. Call 208-217-4453 for pet related questions.

Please be assured that our staff are caring for the animals in the shelter and the animals are safe and comfortable.

We encourage you to stay connected with us by subscribing to our emails (go to the homepage and scroll to the bottom. Look for the “newsletter” sign up form) and the following social media platforms:


Shelter Hours of Operation: 

Our staff will be answering phone calls between 10:00 a.m. – 4:00 p.m. 7 days per week. Our services will be available between 12:00 p.m. – 4:00 p.m. 7 days per week. 

Thrift store and donation center Hours of Operation: CLOSED UNTIL FURTHER NOTICE

Found a stray animal: Please consider temporarily caring for the found animal while PAS works to find the owner. Notify PAS immediately to set-up a time to bring the dog or cat in, so we can scan for a microchip. You can create lost and found pet report on the website. To do so, go to the “Services” tab then “Lost or Found Pet”. PAS will share the information on Facebook, their website, and in the newspaper. Questions about this can be emailed to

When arriving at the shelter please ring the doorbell at the intake door. A staff member will come out to assist you.

Retrieving your lost pet from the shelter: Please contact the shelter and make an appointment to retrieve your pet. If you have been exposed to COVID-19 and are under quarantine, please let the staff know so we can alter our normal protocol.  Our hope is to get all stray pets back to their families as quickly as possible.

Owner Surrenders: Due to limited space we are attempting to limit our owner surrender intake to emergency only. We encourage you to use our Home To Home program ( as an alternative. Please call our shelter for more information 208-265-7297.

Food Bank: If you need help feeding your pet, we are here to help you. Our food bank can be accessed by calling the shelter front desk to arrange for food to be left outside for you to pick up.

TNR Surgeries:  Canceled until further notice.

Low Cost Spay and Neuter Surgeries: We will provide vouchers electronically as long our partner clinics are accepting vouchers. Please call, email or message the front desk ( for more information.

Volunteers: Please inquire with the front desk 208-265-7297 about volunteer needs. Until further notice, Volunteer Orientation is cancelled. 

Helpline: Our goal is to help keep families together. If you need help with a pet, please call our helpline to see if we can help you. The helpline number is 208-217-4453

Want to help? 

Become a foster: If you’re interested in fostering a dog or cat during this time, please fill out the foster survey or email to request a survey. The shelter will contact you if the need arises for a foster home.


  • The shelter relies on donated dog and cat food and supplies to care for animals in the shelter. You can order dog and cat food and cat litter on Amazon. Please arrange for supplies to be delivered to: Panhandle Animal Shelter 870 Kootenai Cut-off Rd. Ponderay, ID 83852 
  • Please consider donating to the shelter to help offset the impact of the thrift store closing. With the loss of the thrift store revenue (approximately $55,000 per month) and the continuation of services, the shelter needs financial assistance to ensure it can continue to operate. Donations can be made by mail or online at (click the “Donate Now” button). 
  • Host your own peer-to-peer fundraiser on Facebook by selecting “Fundraisers” under the options tab. Choose Panhandle Animal Shelter as the beneficiary of the fundraiser and share with your friends. 
  • Sign up to become a monthly donor with automated monthly donations as low as $5.00 per month. To become a monthly donor, visit and click the “Donate Now” button. Choose “Monthly Donation” went prompted.

Save your gently used items: 

  • The thrift store will urgently need donations when it reopens. Have extra clothing you’re not wearing anymore, or maybe some dishes or exercise equipment that could use a new home? Please hold on to donations and visit or call (208) 265-7297 for updates about reopening.