Veterinary Technician, Department Manager - Panhandle Animal Shelter

Veterinary Technician, Department Manager

Job Description


Under the supervision of a licensed veterinarian, the Medical Director is responsible for upholding current PAS veterinary health practices to ensure the overall health and well-being of animals in our care, including daily shelter medicine duties, treating animals in foster care, intake, examination of newly arrived pets, daily rounds of animals, surgical assisting, purchasing and inventory control, blood and laboratory exams.

PAS Expectations of Employee:

– Treats animals humanely, with love and concern, both on and off the job, and transmit these values to others.
– Adheres to organization’s policies and procedures.
– Ensure that all state and federal laws and regulations, PAS standards, policies and procedures regarding clinic/shelter operations, the practice of veterinary medicine, drug control and animal care and handling are strictly followed. 
– Provides accurate information and courteous service to the public at all times.
– Makes a good appearance and has the ability to deal tactfully and effectively with the public.
– Maintains a positive and respectful attitude.
– Communicates regularly with the Shelter Manager and Executive Director about department issues.
– Demonstrates flexible and efficient time management and ability to prioritize workload.
– Consistently reports to work on time prepared to perform duties of position.
– Is willing to participate in meetings with other PAS personnel and share ideas and suggestions designed to improve working conditions and the organization’s ability to meet its objectives.
– Is able to maintain accurate records, write well and speak effectively regarding the principles, purposes and objectives of the organization.
– Is able to lift 50 lbs. and endure long periods of standing, bending.
– Can tolerate intermittent exposure to high noise levels.
– Is able to accept and explain the concept of spaying and neutering, pre-release sterilization of adopted animals, and humane euthanasia.
– Is able to maintain extreme flexibility in daily planning to allow for crisis management.

Essential Duties and Responsibilities:

– Adhere to current comprehensive health care programs that include but are not limited to the following components: environmental sanitation, record-keeping, disease surveillance, physical examinations, vaccination, parasite control, disease testing, disease treatment, nutrition, outbreak response, and environmental enrichment for animals in the shelter and in foster homes.
– Educate staff and volunteers regarding animal disease spread and control.
– Assist in with intake of animals, ensuring that each animal receives a physical examination upon entry, which sick and injured animals are diagnosed and treatment is prescribed in a timely manner.
– Provide emergency medical care as needed, and transfer of animals to outside emergency clinics, if needed.
– Oversee the care of in-patients at the clinic, work with staff to ensure daily follow up and excellent communication.
– Monitor the health of animals in the shelter, through daily rounds (in collaboration with the shelter staff) and provide appropriate treatment when necessary.
– Provide leadership, direction, guidance and training for medical and shelter staff
– In coordination with the Executive Director and Shelter Manager, determine humane euthanasia decisions for shelter pets. 
– Assist in animal euthanasia when needed.
– Work to develop and implement medical programs to enhance our TNR program as well as our lower income community, providing low cost spay and neuter assistance.
– Assist with developing written protocols for the shelter.
– Promote a caring attitude toward all animals and to treat animals humanely and with compassion at all times, regardless of circumstances including those that are sick, injured, feral or aggressive.
– Ensure accurate record keeping in the computerized medical records system for medical management and surveillance of disease within the shelter.
– Budget, plan, and coordinate veterinary supplies, equipment, and facility needs with the Shelter Manager.
– Periodic presentations for staff on shelter related topics
– Treat people (staff, volunteers, and the public) with respect and courtesy, foster a spirit of teamwork and perform duties in a manner that assists PAS in the achievement of our goals and encourages community support of our work.

Other Duties and Responsibilities:

– Coordinate with PAS Veterinarian, scheduling of routine spay and neuters as well as “special surgeries” (enucleations, dentals, mass removals, etc.)
– Educate the public regarding humane issues and animal care
– Ensure that proper protocols are followed, administers vaccines, and maintains accurate and sufficient medical records for all vaccine clinics and shelter pet records.
– Review shelter pet records for accuracy/completeness
– Assist in the design and format of shelter paperwork and computer programs, as relevant
– Attend management meetings as required
– Maintain relationship/communication with other practicing veterinarians in Sandpoint, Ponderay and Bonners Ferry and surrounding areas. 
– Research issues and prepare memos and other documents as requested by management and others
– Continue education regarding shelter medicine, sterilization protocols, and related topics.